Back on May 16th, 2024, the ARRL Reported that they were in the process of responding to “serious incident.” This incident included their network and systems located at their headquarters.
They go on to say that some of the services that were affected include:
- Logbook of The World®
- ARRL Learning Center,
The next day on the 17th, ARRL expressed that members were concerned about the possibility of data that may have been compromised. The ARRL assured members “does not store credit card information anywhere on our systems, and we do not collect social security numbers”
On May 22nd, the ARRL stated that the editorial and production team is preparing the July issue of QST magazine, which should be published on time. However, they continued to have problems with LoTW® and the ARRL Learning Center.
As of May 29th, most services that were impacted were resuming operations, this included:
- ARRL Volunteer Examiner Coordinator (ARRL VEC) has resumed the processing of Amateur Radio License applications with the FCC
- ARRL Letter
- ARRL Club News
- The ARES® Letter
- ARRL Store orders have resumed shipping
However, they were experiencing problems with their phone systems.
May 31st, Their phone systems have returned to normal, but it seems that contest logging functions are still having a problem, but they will still be accepting logs for:
- The ARRL International Digital Contest June 1 – 2, 2024
- ARRL June VHF Contest is June 8 – 10, 2024
As of June 4th, the ARRL released the following statement:
On or around May 12, 2024, ARRL was the victim of a sophisticated network attack by a malicious international cyber group. ARRL immediately involved the FBI and engaged with third party experts to investigate.
This serious incident was extensive and categorized by the FBI as “unique,” compromising network devices, servers, cloud-based systems, and PCs.
ARRL management quickly established an incident response team. This has led to an extensive effort to contain and remediate the networks, restore servers, and staff are beginning the testing of applications and interfaces to ensure proper operation.
Thank you for your patience and understanding as our staff continue to work through this with an outstanding team of experts to restore full functionality to our systems and services.
We will continue to update members as advised and to the extent we are able.
We will continue to monitor for more information.
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